Gaming should be fun, not a burden. ef99 believes every player knows their own limits, and playing within those limits is what truly responsible gaming looks like. We are with you every step of the way.
The 6 Core Principles ef99 Follows
Every user's age is verified at the time of registration on ef99. No one under the age of 18 can use our platform — this is our first and most important rule.
You can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it takes effect immediately — but any increase requires a 24-hour waiting period.
Taking a break is healthy. ef99 lets you set a cooling-off period ranging from 24 hours to 30 days. During this time, betting on your account will be temporarily suspended.
If you feel gaming is having a negative impact on your life, choose self-exclusion. You can block yourself from the platform for anywhere between 3 months and 5 years.
During extended sessions, ef99 will automatically remind you how long you have been playing and how much you have won or lost. Staying informed is the key to responsible gaming.
If you have any concerns about your gaming, our specialist support team is always ready to help. Talk to us directly — no judgment, just support.
Responsible gaming is not just about betting less. It means treating gaming as a form of entertainment — where you decide how much time and money to spend. At ef99, we believe gaming is only enjoyable when it stays within your control.
Online gaming is growing fast in Bangladesh. But like any form of entertainment, it can become a problem when boundaries are crossed. Every bet should be about having fun — not as a primary way to make money.
Responsible gaming at ef99 is not just a policy — it sits at the heart of everything we do. We want you to stay healthy and happy, and enjoy our platform for the long term.
Many people do not realize when gaming shifts from normal entertainment to a problem. Watch out for the following signs:
Answer the questions below honestly. They will give you a clearer picture of your gaming habits.
Answer honestly — this is entirely private
Have you ever spent beyond your planned budget and regretted it afterwards?
Have you ever tried to chase your losses by placing more bets to win back money you lost?
Has gaming had a negative impact on your work, family, or relationships?
Do you hide your gaming activity from family or friends?
Do you feel restless or irritable when you are not gaming?
Have you ever placed bets using money set aside for essential daily expenses?
Have you repeatedly tried to stop gaming but been unable to?
Ef99 offers a range of effective responsible gaming tools. They are easy to use and completely free.
Log in, click the profile icon in the top right corner, and select the "Responsible Gaming" option.
Choose what you need — a deposit limit, betting limit, loss limit, or session time limit.
Set and confirm your daily, weekly, or monthly limits.
The limit will take effect immediately. A confirmation message will be sent to your email.
Ef99 offers the following tools to help keep you safe:
Daily / Weekly / Monthly Deposit Controls
Automatic break when a set loss limit is reached
Set a daily limit on how long you play
Periodic status reminders
Breaks ranging from 1 to 30 days
Account suspension from 3 months to 5 years
Following a few simple habits ensures gaming stays enjoyable:
Ef99 is strictly a platform for users aged 18 and above. We have taken the following steps to protect minors:
If you suspect a minor in your household is using ef99, contact our support team right away. We will act promptly.
Welcome to a safe, transparent, and responsible gaming platform.
Use our protection tools and enjoy gaming with peace of mind.